Services

On-site commissioning

Upon request, Hatraco can provide commissioning for ignition or compressor related systems. This means, after installation is completed, Hatraco will program and fine tune the system to your specific needs.

Overhaul and repair

Mechanical systems can be overhauled. This is possible for mechanical units like Altronic 2, Altronic 3 and Altronic 5. Overhaul is also possible for all TDI Air starters. Hatraco is an official accredited TDI overhaul and repair centre. Electrical units can be tested by Hatraco. based on these test results, Hatraco will determine if the repair can be done in-house or by the manufacturer. In either case, the customer will be informed of all progress and the expected delivery date.

Support and training

Hatraco offers an extended support service, answering any technical questions costumers may have. This can be done by contacting Hatraco by telephone or e-mail. Costumers will in some cases be advised to consider our training or on-site commissioning services. Upon request, training or commissioning can be provided by Hatraco.

Testing

Hatraco invests in research and testing to achieve the best quality possible for their own products. Hatraco has developed a high voltage test stand for sparkplug cables. These sparkplug cables are exposed to high voltage to measure the resistance en isolation of the cables. These tests enable Hatraco to keep improving the quality of their products.

Warranty

Every purchased product, within their warranty period, can be send to Hatraco for inspection. If the claim is valid, Hatraco will take care of every aspect of the warranty claim and keep the customer informed of the progress.

Please check our General Terms & Conditions and Warranty request pages for further detailes.